CUSTOMER INFORMATION

Privacy Policy

This policy explains the information this website collects and how it is used.

Information you provide

We receive information you submit through support forms, checkout fields when available, and direct communications. This may include your name, email address, shipping information, order number, and message contents.

Browser storage

This site uses browser storage for basic functions such as your shopping cart and access acknowledgment. This information remains in your browser unless it is cleared.

Payments

When online payments are enabled, payment information may be handled by a third-party payment processor. BioTeam Labs does not need to receive or store your full payment-card number when the processor handles that information directly.

How information is used

Information may be used to process orders, provide support, prevent fraud or misuse, keep business records, meet legal obligations, and maintain the website.

Service providers

We may share information with providers needed to operate the website and fulfill orders, such as hosting, payment, shipping, fraud-prevention, or email services, and when disclosure is required by law.

Questions

If you have a privacy question, contact us through the Support section on the home page or email bioteamlabs26@gmail.com.